K&B London
button Terms and Conditions


1. KB-London is an online store operating at https://kb-london.com, owned and operated by K&B London LTD, 18 Cable Walk, London, SE100TP, United Kingdom.

2. The product is a product which is the subject of sale through the website kb-london.com.

3. User - a person who has registered at kb-london.com, as a result of which a user account has been created.

4. Buyer - a user undertaking actions aimed at purchasing products via the kb-london.com website.


Registration in the store

1. Using the site kb-london.com is tantamount to acceptance of the regulations and rules in force in the store.

2. Registration in kb-london.com is made by filling out the registration form.

3. By registering, the user consents to the processing of his personal data by K&B London in order to record sales and orders.

4. By registering, you consent to receive system information and news from K&B London to your email address.



1. After adding the Products to the cart, the User may place an order. This is done by verifying the shipping address, choosing the payment method and confirmation of placing the order.

2. The buyer is obliged to pay for the placed order within the prescribed period.

3. The due date is the date on which the payment should be credited to the K&B London account. Therefore, payment must be made in advance to avoid canceling the order.

4. The prices displayed on website kb-london.com constitute public information, made public.

5. The prices are fixed and are valid until the product is sold.

6. Prices may be lowered if K&B London.pl decides to make a discount.

7. Payments by credit card and e-transfer are carried out via PayPal.


Shipping costs

1. The costs of delivery are covered by the Seller.

2. The form of payment for orders placed on the website kb-london.com is prepayment.

3. All products offered by K&B London LTD are new and free from defects.

4. The information provided on the Store's website does not constitute an offer within the meaning of the provisions of the Civil Code. They constitute an invitation to submit offers by customers.



1. The Buyer has the right to withdraw from the purchase-sale agreement without giving a reason, within 14 days from the date of receipt of the Product.

2. Returned Products should be returne unaltered along with confirmation of placing an order.

3. From the moment of receiving the Products, the Customer is obliged to store them and treat them properly. The product must be returned unchanged. Returned Product should be unused, odor-free, clean and with a set of labels attached.

4. The returned product should be returned in a way that ensures that upon reaching K B London LTD it will not be damaged.

5. Products made for special order are not refundable.

6. The Buyer is obliged to return the returned Product within 14 days from the date of receipt of the Product to the return address received from the seller. Goods should be sent back by Trust Pilot. K& BLondon LTD is not responsible for lost goods during shipment.

7. In the case of returning the goods, the cost of sending the Product to K & B London is covered by the Customer.

8. Customers are welcome to use the equivalent value of their returned items as store credit for future purchases on our online platform.



1. Complaints are processed by K & B London LTD, the Buyer should take photos documenting defects, non-conformities or damage found and send them to the address shop@kb-london.com.

2. The Buyer may file a complaint about the Product, which turned out to be defective. The complaint should be reported immediately after discovering the Product defects (up to 24 hours after receiving the courier's parcel).

3. In order to file a complaint about a faulty Product, the Buyer must first send to the address shop@kb-london.com an e-mail with the information in which he will file a complaint.

4. The Buyer is obliged to immediately send back the advertised Product to the return address, which he will receive in the return message on the application message. The product should be sent back by registered mail (by registered mail or parcel). K & B London LTD is not responsible for lost goods during shipment.

5. If the Product can not be repaired or replaced, the Buyer shall receive a refund of all costs incurred.

6. Differences resulting from the monitor settings (regarding the saturation of colors, shades) do not constitute grounds for complaint of the Product.


Personal data - security and protection

1. K & B London attaches great importance to the protection of Users' privacy and as a data administrator protects them and protects against unauthorized access.

2. The administrator of Customers' personal data in the online store under address www.kb-london.com is K & B London LTD with headquarters in London, Flat 1, 18 Cable Walk, SE10 0TP.

3. Customer's personal data will be processed by K & B London LTD solely for the purpose of the contract and order.

4. Personal data will not be disclosed to other recipients without separate consent of the clients.

5. Clients have the right to access the content of the data together with the possibility of their correction and change.

6. The given data for the use of K & B London LTD is voluntary, but without making it available, it is not possible to complete the contract and order.

7. Customers can consent to the processing of personal data for marketing purposes within the meaning of the Act on the Protection of Personal Data in order to provide customers with advertising materials and information on promotions and discounts and store owners - K & B London LTD, including the newsletter.


COPYRIGHT NOTICE The use of photos and texts posted on the website kb-london.com is prohibited under the payment of a license fee of 1000 pounds for each product.

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