Delivery
UK Delivery
We offer free delivery across the UK on all orders.
Most products are dispatched within 3-5 business days. Items shipped directly from London are delivered within up to 10 business days, allowing time for careful preparation and secure packaging.
Delivery to Jersey & Channel Islands
We are proud to be one of the few UK-based luxury interior brands offering reliable delivery to Jersey and the Channel Islands.
Many retailers exclude these locations due to customs and VAT complexities. Our team handles the process on your behalf, ensuring a smooth and secure delivery with the same level of care as mainland UK orders.
Orders shipped to the Channel Islands (Jersey & Guernsey) are treated as international exports from the UK. This means that import duties, local taxes and courier handling or disbursement fees may be charged by the carrier (e.g. FedEx or DHL) and are payable by the recipient.
European & Worldwide Delivery
We ship throughout the European Union and worldwide for an additional fee. Shipping costs are calculated automatically and visible in the shopping basket before checkout.
Delivery to Dubai & UAE
We offer international delivery to Dubai and the United Arab Emirates for selected items. Due to customs regulations and the nature of luxury furniture shipping, delivery to Dubai is arranged on an individual basis.
Orders shipped to the US may be subject to import duties and FedEx handling fees payable by the customer.
Our team will assist with logistics, documentation and secure transport, ensuring a smooth experience for international clients.
Extended Lead Times
Selected brands produced in Portugal (including PoruStudio, Ottiu, Malabar and Creativemary) have a delivery time of up to 8 weeks, reflecting bespoke production and specialist craftsmanship.
Need Assistance?
If you have any questions regarding delivery, our team will be happy to assist you:
📞 +44 7376 396208
📧 shop@kb-london.com
